iRetain is an Australian software company that has developed a product called iRetain™ - a specialised retention software application that allows businesses to harness existing customer or client CRM data and identifies attrition triggers to improve retention rates. By mapping product offerings against customer profitability (or calculated lifetime values), businesses can retain key customers at the point of attrition.
“Bastille has provided us with sales management and representation services since December 2006. Through Bastille’s network of contacts in Melbourne and Sydney we have presented to major organisations that we could not get to previously.”
Kuber Pant, Managing Director, iRetain.
Service offering: Outsourced sales management